If your recipient still can’t find your package, we’ve included links for how to proceed with USPS as well as the two other major carriers (UPS & FedEx) below: You’d be surprised how often people find “missing” packages when they do! If the Package is Actually Missing In our experience, it’s worth it to take the time to check some other not-so-obvious places. In your apartment building’s common area or package storage room.Inside your mailbox or a cluster of collection boxes.A few places you can look for your package are: Most of the time, letter carriers place packages in an unexpected area at the delivery address maybe they can’t access the front porch for whatever reason, or there’s a vicious guard dog that won’t let them into the gate (yes, this happens!). Places to Check When Your Package is Nowhere to Be Foundīefore you go sending a flare into the sky, we suggest checking a few other places around your address to potentially locate your missing package. So, you should always let your sender know that you can’t find your package…but before you do that, you should check a few other places. That said, if the sender purchased third-party insurance, they may be able to file an insurance claim and reimburse you, in turn. Unfortunately, there isn’t any recourse you can pursue with the Postal Service, since the built-in insurance included with Priority Mail shipments doesn’t apply to any packages USPS marks as “Delivered.” It’s a frustrating feeling to know USPS delivered your package, even though you can’t find it. We hate to say it, but sometimes USPS drops off a package that isn’t anywhere around your address. Sometimes USPS Packages are “Delivered” but Aren’t There When You Look For Them Some Steps You Can Take if USPS Loses Your Package.Places to Check When Your Package is Nowhere to Be Found. ![]() Sometimes USPS Packages are “Delivered” but Aren’t There When You Look For Them.This guide goes into detail about how this can happen every so often, and what you can do when you’re wondering where your package is. Sometimes you’ll find yourself wondering why your package is delayed….and sometimes, though it’s not exactly common, you’ll run into situations where USPS says your package is “Delivered” but it isn’t anywhere at your address. This tracking says delivered in the mailboxĭoes anyone know if it's possible the mailman took the mail from Monday out of my mailbox when they dropped off my mail on Tuesday? I'm pretty sure my mailman is very new to the route because the time they leave my mail has changed this past month.Since the Postal Service delivers so many packages (tens of millions per day), it’s inevitable that some problems occur. ![]() I've had the mailman leave packages on my doorstep before, but usually tracking will say that it was left on my doorstep. ![]() I put in a missing package request to USPS online and received an email on Wednesday from my local USPS saying they are investigating.ĭoes anyone know how long an investigation would take? Has anyone done this and got their package in the end or is the package gone for good? On Tuesday, I checked my mailbox and the package wasn't there. Tracking showed "Delivered, In/At Mailbox" on Monday this week, but I wasn't able to check the mailbox until late Tuesday. I have a package that I've been tracking since the label was created.
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